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<p class="MsoNormal" style="margin-bottom:5.0pt;line-height:106%">Dear REDWatch members, supporters and agencies,<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:5.0pt;line-height:106%"><o:p> </o:p></p>
<p class="MsoToc1"><span class="MsoHyperlink"><a href="#_Toc173249487"><span style="font-family:"Calibri Light",sans-serif">No REDWatch Meeting Thursday 1 August</span></a></span><o:p></o:p></p>
<p class="MsoToc1"><span class="MsoHyperlink"><a href="#_Toc173249488"><span style="font-family:"Calibri Light",sans-serif">What Questions should we ask City of Sydney Lord Mayor Candidates?</span></a></span><o:p></o:p></p>
<p class="MsoToc1"><span class="MsoHyperlink"><a href="#_Toc173249489"><span style="font-family:"Calibri Light",sans-serif;mso-fareast-language:EN-AU">City of Sydney Lord Mayor Candidates’ Forum 21 August 7pm</span></a></span><o:p></o:p></p>
<p class="MsoToc1"><span class="MsoHyperlink"><a href="#_Toc173249490"><span style="font-family:"Calibri Light",sans-serif">Waterloo History</span></a></span><o:p></o:p></p>
<p class="MsoToc1"><span class="MsoHyperlink"><a href="#_Toc173249491"><span style="font-family:"Calibri Light",sans-serif">Waterloo / Green Square gets new Urgent Care Service</span></a></span><o:p></o:p></p>
<p class="MsoToc1"><span class="MsoHyperlink"><a href="#_Toc173249492"><span style="font-family:"Calibri Light",sans-serif">Helping people connect better to Services</span></a></span><o:p></o:p></p>
<p class="MsoToc1"><span class="MsoHyperlink"><a href="#_Toc173249493"><span style="font-family:"Calibri Light",sans-serif">Homes NSW Place Manager for Waterloo</span></a></span><o:p></o:p></p>
<p class="MsoToc1"><span class="MsoHyperlink"><a href="#_Toc173249494"><span style="font-family:"Calibri Light",sans-serif">Public Housing Newsletters</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:106%"><i>Please note – this email contains hyperlinks. This means that if you see a blue underlined word or phrase that you can click on it and go directly to a document or to get more information.</i>
<o:p></o:p></p>
<p class="MsoNormal" style="margin-top:12.0pt;line-height:106%;page-break-after:avoid">
<a name="_Toc173249487"><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5">No REDWatch Meeting Thursday 1 August</span></a><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">In August REDWatch are holding a City of Sydney Lord Mayor Candidates’ Forum on 21 August 2024 and hence will not hold a normal monthly meeting on 1<sup>st</sup> August 2024.<o:p></o:p></p>
<p class="MsoNormal" style="margin-top:12.0pt;line-height:106%;page-break-after:avoid">
<a name="_Toc173249488"><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5">What Questions should we ask City of Sydney Lord Mayor Candidates?</span></a><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="mso-fareast-language:EN-AU">In the lead up to our Candidates’ Forum REDWatch is running a survey with Alexandria Residents Action Group (ARAG) and Friends of Erskineville (FOE) to find out what people’s
top questions are. We will put the 3 top issues selected by residents to the candidates before the forum and ask them to tell you what they would do about them in their opening remarks.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="mso-fareast-language:EN-AU">To tell us your questions / priorities complete
</span><a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F8DJJMHB%3Ffbclid%3DIwZXh0bgNhZW0CMTAAAR02Zlag8Zn4E1SAThDmx1CsCAjYfDtXtPqsHnzoArqZ19xznTtq5UIcCKc_aem_7z_BOWnnsrWd4Bqe_KzRwg&h=AT2drmkQhPdpPRqlNTGM_dk8h95ex6AvcQk3Fr2HnyTzmGIeal3RroZiCZVaZbPYaiKbcfuENhtHngBVOWuPcsX1BnFapNc1yqKNOa3lxmR7f-dzv9A9OQd4VSb5TEo_dQ&__tn__=-UK-R&c%5b0%5d=AT23_22CiNOHQtgxp7tF2sf4wzDucSZmZY6aB4Sg6B-5iloZ5wkvCyaCecSfgvX75QeD_eahV3assuIj9iJM1Scm_vrLNcSofE0Xa_AGYLCDk6PSoM99COOS6U-eLdtfqDqP9IPO_kSRGbMzahmvzVg0L7i-RctpFKdLrQLI7l9QhIWzNAStLA" target="_blank"><span style="color:#0563C1;mso-fareast-language:EN-AU">this
survey</span></a><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="mso-fareast-language:EN-AU">There will be a general Q&A at the Candidates’ Forum and you can add in other questions also on the survey.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:12.0pt;line-height:106%;page-break-after:avoid">
<a name="_Toc173249489"><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5;mso-fareast-language:EN-AU">City of Sydney Lord Mayor Candidates’ Forum 21 August 7pm</span></a><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="mso-fareast-language:EN-AU">The Council elections are being held on Saturday 14 September this year. Nominations Close 14 August and the ballot paper draw is held on 15 August. So by 21 August we
will know who all the candidates for Lord Mayor are and they will be sent the top three questions from residents (discussed above) and invited to attend the Candidates’ Forum.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="mso-fareast-language:EN-AU">The Candidates’ Forum will be held at 7pm on Wednesday 21 August 2024 at the Alexandria Town Hall. The forum is jointly held by Alexandria Residents Action Group, Friends
of Erskineville and REDWatch. So put it in your calendar and come along to hear what the candidates have to say and ask any questions you might have.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:12.0pt;line-height:106%;page-break-after:avoid">
<a name="_Toc173249490"><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5">Waterloo History</span></a><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">In Feb 2017 the NSW Land and Housing Corporation and the Department of Family and Community Services commissioned an oral history project on the history of the suburb of Waterloo. This has resulted in a book
and video of “Waterloo Stories” which can be found on the Waterloo Collaborative website under
<a href="https://waterloo2017.com/preserving-waterloos-history-oral-interviews-and-community-engagement/">
<span style="color:#0563C1">Preserving Waterloo’s History: Oral Interviews and Community Engagement</span></a>. The direct link for the book download is
<a href="https://waterloo2017.com/wp-content/uploads/2024/07/Waterloo-Stories.pdf">
<span style="color:#0563C1">Waterloo Stories</span></a>.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">The material is drawn from interviews conducted between June 2017 and March 2018. Frank Heimans and Graham Shirley conducted and recorded 50 interviews with 53 subjects, some in joint interviews with family members.
Interviewees also included former staff of the Department, historians and local stakeholders. Five interviews were videotaped for the production of a short documentary on Waterloo. More than 60 hours of interviews were recorded and transcribed in full. Subjects
were also photographed. All this fed into the video and book.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">One of those interviewed for the History Project was film maker Tom Zubrycki who directed the documentary
<i>Waterloo</i> (1981). That documentary covered the resident action and Green Bans that stopped Waterloo being taken over by Housing Commission high rises in the 1970s as part of a slum clearance of Waterloo involving compulsory acquisition of homes in the
area. You can see Tom’s <a href="https://www.youtube.com/watch?v=ItMM4PivSI8"><span style="color:#0563C1">Waterloo</span></a> on YouTube.<o:p></o:p></p>
<p class="MsoNormal" style="margin-top:12.0pt;line-height:106%;page-break-after:avoid">
<a name="_Toc173249491"><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5">Waterloo / Green Square gets new Urgent Care Service</span></a><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">In mid-July a new Urgent Care Service opened at Green Square Health at 4/965 Bourke St, Waterloo NSW 2017. The Urgent Care Service is associated with a private practice but is free to Medicare card holders and
community based asylum seekers. The new service operates 8am to 8pm, Monday to Sunday including public holidays.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">Referral can be patient self-referral including walk-ins, referral via HealthDirect, referral from local Emergency Departments, other GPs and clinicians. The services are intended to deliver episodic care for
non-life threatening conditions and refer patients back to their usual GP for ongoing care. Pathology, pharmacy and radiology services are located on site or within close proximity.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">While walk-ins are possible it is suggested that to get free* urgent care you should call HealthDirect on 1800 022 222 - For language support call TIS on 131 450 and ask for HealthDirect - Your call will be answered
by a HealthDirect nurse who can advise you on what is best for your situation. <o:p>
</o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">The new Urgent Care Service is designed to take pressure off people needing to attend casualty for health services that can be provided in other ways.<o:p></o:p></p>
<p class="MsoNormal" style="margin-top:12.0pt;line-height:106%;page-break-after:avoid">
<a name="_Toc173249492"><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5">Helping people connect better to Services</span></a><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">One of the aims of the Waterloo Human Services Plan is to better connect people to the services they need as quickly as possible, while minimising the number of times they need to retell their story.
<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">Work by two different groups in the Waterloo Human Services Collaborative has resulted in new tools and resources on “active linking” and “community navigators” to try to improve how the service system works
for service users. These resources are now available under the resources tab on the Collaborative’s website
<a href="http://www.waterloo2017.com"><span style="color:#0563C1">www.waterloo2017.com</span></a>.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><a href="https://waterloo2017.com/service-access-copy/#htoc-active-linking-resources"><b><span style="color:#0563C1">Active Linking Resources</span></b></a><b>
</b>encourage government and non-government frontline workers to take responsibility for helping a service user navigate and feel supported within the service system. An active linker connects service users to appropriate services, managing the system's complexity
so the client doesn't have to deal with it. The resources include an <i>Active Linker Handbook</i> for agency staff as well as training slides. Service user material will also soon be available based on the information sheet in the last two pages of the handbook
that cover “Our Staff are committed to active linking” and “We are part of the Waterloo Collaborative”.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><a href="https://waterloo2017.com/service-access-copy/#htoc-waterloo-community-navigators-tool-kit"><b><span style="color:#0563C1">Waterloo Community Navigators Tool Kit</span></b></a><b>
</b>is designed to assist community services, government service workers and community organisation authorised volunteers who may not specialise in referrals and casework, but still need to connect people with the right services and support through signposting
and active linking. That resource includes a <i>Navigator Tool Handbook</i> and training presentation. It also includes the Navigator Tool, which is used to help people identify the areas of support they need, so they can be helped to connect to the right
services.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">Residents can also use the Navigator Tool independently to describe their support needs before attending a support service. You can find information about local services in the
<a href="https://waterloo2017.com/resources/resources-for-residents/"><b><span style="color:#0563C1">Tenant’s Welcome Pack</span></b></a>.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">These tools build on, and go hand in hand with, earlier work by the Collaborative on improving Customer Service. Materials on improving customer service can be found in the Collaborative’s
<a href="https://waterloo2017.com/customer-service-toolkit/"><b><span style="color:#0563C1">Customer Service Toolkit</span></b></a>.<o:p></o:p></p>
<p class="MsoNormal" style="margin-top:12.0pt;line-height:106%;page-break-after:avoid">
<a name="_Toc173249493"><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5">Homes NSW Place Manager for Waterloo</span></a><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5">
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">Homes NSW Housing Portfolio has appointed Bruce Woodhouse as a Place Manager for Waterloo as part of the Homes NSW redevelopment team. Bruce can be contacted through the Waterloo Connect office located at Shop
2, 95 Wellington Street (opposite OzHarvest). It is open on Tuesdays and Wednesdays between 10am and 4pm. You can also contact the Waterloo Connect team on 9384 4134 or via email at
<a href="mailto:WaterlooConnect@homes.nsw.gov.au"><span style="color:#0563C1">WaterlooConnect@homes.nsw.gov.au</span></a> .<o:p></o:p></p>
<p class="MsoNormal" style="margin-top:12.0pt;line-height:106%;page-break-after:avoid">
<a name="_Toc173249494"><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5">Public Housing Newsletters</span></a><span style="font-size:16.0pt;line-height:106%;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">Homes NSW Waterloo South Redevelopment team has issued a Waterloo Newsletter for July 2024 available in
<a href="https://www.dpie.nsw.gov.au/__data/assets/pdf_file/0008/615887/HomesNSW_WaterlooConnect_July_4_ACCESS.pdf">
<span style="color:#0563C1">English</span></a>, <a href="https://www.dpie.nsw.gov.au/__data/assets/pdf_file/0010/615889/HomesNSW_WaterlooConnect_July_4_Simplified-Chinese-Web.pdf">
<span style="color:#0563C1">Chinese</span></a> and <a href="https://www.dpie.nsw.gov.au/__data/assets/pdf_file/0009/615888/HomesNSW_WaterlooConnect_July_4_Russian-Web.pdf">
<span style="color:#0563C1">Russian</span></a>. The newsletter is now named <i>Waterloo Connect</i>. Everyone is waiting for the announcement of the successful consortium, which the June newsletter still states as expected to be announced in mid to late 2024.
As a consequence the expected first round of relocations have also been delayed.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">The City of Sydney is also setting up its own social housing newsletter. You can subscribe to receive news, events and local updates for social housing residents living in the City of Sydney area at
<a href="http://www.city.sydney/social-housing-updates"><span style="color:#0563C1">www.city.sydney/social-housing-updates</span></a>.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">Counterpoint also put out an email update about events around public housing in Redfern and Waterloo, which you can receive by asking at The Factory or the Multicultural Neighbourhood Centre or by emailing
<a href="mailto:info@counterpointcs.org.au"><span style="color:#0563C1">info@counterpointcs.org.au</span></a>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Script MT Bold";color:navy;mso-fareast-language:EN-AU">Geoff</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU">Geoffrey Turnbull<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU">REDWatch Co-Spokesperson<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU">Ph Wk: (02) 8004 1490 Mob: 0418 457 392</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU">email:
</span><a href="mailto:spokesperson@redwatch.org.au"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue;mso-fareast-language:EN-AU">spokesperson@redwatch.org.au</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU">web:
</span><a href="http://www.redwatch.org.au/" title="blocked::http://www.redwatch.org.au/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue;mso-fareast-language:EN-AU">www.redwatch.org.au</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-AU">
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU">FB: </span><a href="http://www.facebook.com/RedfernEveleighDarlingtonWaterlooWatch/"><span style="color:blue;mso-fareast-language:EN-AU">www.facebook.com/RedfernEveleighDarlingtonWaterlooWatch/</span></a><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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